Leadership Is Language

By L. David Marquet

  1.  Encourage your team to focus on future improvements rather than past mistakes: This means starting a culture of growth and learning within your team. Instead of dwelling on past errors, encourage your team to view these as opportunities for learning and improvement. This approach can help to create a more positive and productive work environment.

  2.  Ask your team what advice they would give others working on a similar project: This encourages reflection and promotes knowledge sharing. By asking this question, you're helping your team consolidate their learning and creating a resource that could be valuable for others in the future.

  3.  Focus on improving the work, not the person doing the work: When giving feedback, it's important to focus on the task or behavior, not the individual. This approach can help to prevent defensiveness and promote a more open and constructive dialogue about performance and improvement.

  4.  Appreciating what the person did well to encourage improvement: Recognizing and acknowledging good work is a powerful motivator. By highlighting what a person did well, you're not only boosting their morale but also encouraging them to continue performing at a high level.

  5.  Referencing past successes inspires improvement in the present: Reminding your team of their past achievements can be a great way to inspire them to strive for success in the present. This approach can help to foster a culture of continuous improvement and high performance.

  6.  Encourage your team to grow and improve by gaining distance from the problem: Sometimes, stepping back from a problem can provide valuable perspective. Encourage your team to take a break when faced with a challenging problem, as this can often lead to more creative and effective solutions.

  7.  After conducting an experiment, regroup with your team to reflect on the results: Reflection is a key part of the learning process. By regrouping after an experiment, you're providing an opportunity for your team to discuss what worked, what didn't, and how they can improve in the future.

  8.  Celebrate the completion of the experiment to provide a sense of progress and appreciation: Celebrating achievements, no matter how small, can boost morale and motivation. By acknowledging the completion of an experiment, you're showing your team that their efforts are valued and appreciated.

  9.  Encourage reflection after the completion of a task to identify ways to improve in the future: Reflection is a powerful tool for learning and improvement. Encourage your team to reflect on their performance after completing a task, as this can help them to identify areas for improvement and develop strategies for future success.

  10.  Create a sense of progress among workers to make them feel happier and more engaged: People are more likely to feel satisfied and engaged in their work when they can see that they're making progress. By regularly updating your team on their progress towards their goals, you're helping to create a more positive and motivating work environment.

  11.  Ask your team what advice they would give to other teams in similar situations to draw attention away from their performance: This strategy can help your team to reflect on their experiences in a less personal and more objective way. By focusing on advice for others, they can identify lessons learned without feeling defensive or self-conscious about their own performance.

  12.  Encourage your team to make improvements by sharing your own experiences and mistakes: As a leader, your willingness to share your own mistakes and learning experiences can create a more open and trusting environment. It shows your team that it's okay to make mistakes as long as they are used as opportunities for growth and improvement.

  13.  Give feedback on a person’s actions rather than the person themselves to prevent defensiveness: When giving feedback, focus on specific behaviors or actions rather than making general statements about the person. This approach can help to prevent defensiveness and promote a more constructive dialogue about performance and improvement.

  14.  Encourage dissent in your team to generate better solutions: A diversity of opinions can lead to more innovative and effective solutions. Encourage your team to voice their dissenting opinions and ideas, and ensure that these are valued and considered.

  15.  Get your team comfortable with dissent by having members play devil’s advocate: This can be a useful strategy for encouraging critical thinking and challenging assumptions. By playing devil's advocate, team members can explore different perspectives and potentially uncover new insights or solutions.

  16.  Reward behavior, such as effort or focus, rather than traits, like intelligence: This approach can help foster a growth mindset within your team. By rewarding effort and focus, you're encouraging your team to value the process of learning and improvement rather than just the end result.

  17.  Encourage your team members to reflect on their journeys over the course of the project, rather than just the outcomes: This can help your team to value the process of learning and growth rather than just the end result. It can also help them to identify key learning experiences and apply these to future projects.

  18.  Recognize small wins and show your team how their work is making an impact: Regularly recognizing and celebrating small wins can boost morale and motivation. It also helps your team to see the value of their work and how it contributes to the overall goals of the team or organization.

  19.  Set a time to review your decision to allow your team to focus on carrying out the course of action: By setting a specific time for review, you're helping your team to stay focused on the task at hand rather than constantly questioning their decisions or actions.

  20.  Know what failure looks like to make it easier for your team to recognize when it’s time to regroup and pivot: Having a clear understanding of what constitutes failure can help your team make more informed decisions about when to persevere and when to change course. This can lead to more effective problem-solving and decision-making.

  21.  Encourage your team to commit to testing a hypothesis as part of a learning process: This approach can help foster a culture of experimentation and learning within your team. It's not about convincing everyone that the hypothesis is right but about trying out a course of action and seeing what happens.

  22.  Avoid emotional investment in your own suggestions: As a leader, it's important to remain objective and open to other ideas. People tend to favor their own ideas, so it's crucial to ensure that the final decision is made by someone other than the person who proposed the idea.

  23.  Use methods like probability cards or a fist-to-five voting method to prevent biases: These methods can help to ensure that everyone's opinions are considered equally. They can also help to prevent biases, such as giving more weight to the first option they hear.

  24.  Encourage team members to write down their ideas on their own beforehand: This can help prevent groupthink and ensure that all ideas are considered. It can also help to foster a culture of independent thinking and creativity within your team.

  25.  Celebrate and provide closure after your team has completed an experiment: This can help to give team members a sense of progress and make them feel appreciated. It also provides an opportunity for reflection and learning.

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